Terms & Shipping Info
Kati Bujna - Shipping and Terms. My goal is to simplify your life and mine while ensuring 100% satisfaction for products and services! This means I provide FREE INTERNATIONAL SHIPPING, flexible payment options and return terms. Please...check it out! Let's make sure you are exstatic about your new pieces!
Terms & Shipping Policies
I ensure 100% satisfaction.
KatiBujnaFineArt.ca - My website has you covered! Prices include the highest quality shipping box AND the cost of shipping. All pricing on my website and quotes for custom work is in Canadian dollars.
Other online options include:
In-person payments via credit card
Let's talk in person about Trade and Bundle orders
AND...monthly payment plans availabe!
I provide FREE SHIPPING** for:
In person delivery and installations are available for Canadian and US clients – within 200 km of Cambridge, Ontario, Canada. Please read the “FAQs” page for more details on Services and Terms.
Custom art painted on canvas and will ship to you unstretched and carefully rolled and packaged inside a UPS approved shipping tube. Once we receive your order, we will confirm the shipping timeline by email with you. You will be able to track your order with the supplied Tracking Order number.
Prints (of all sizes) and Mini original paintings. They are shipped in UPS approved, premium envelopes.
Canadian and US clients beyond 200 km and International shipping
**The exception to my free shipping offer is for clients who prefer to have their art pre-stretched (and ready to frame), or both pre-stretched and pre-framed. Shipping art that is pre-stretched and framed, requires a custom, wooden crate. We will provide you with a quote on the total cost and delivery date and will ship C.O.D. via UPS. SHIPPING AND CRATE COSTS WILL BE ADDED.
Shipping for original and custom paintings
is arranged typically within 48 hours of your order. UPS Standard Shipping typically ships within 2-3 days. Your total shipment time can take up 3 to 14 days depending on your location in the world.
**If you prefer to have your XL custom or original painting framed before shipping - let's make sure we discuss what you would like and time-frame that you would like to receive your artwork by (you can book a time that is convenient to you and place in our calendars here, OR call or email me here). I will provide a quote for:
Cost of framing
Estimated time of delivery
Shipping cost - Shipping stretched and framed art that is larger then 48" x 48" x 2" will require a custom, wooden shipping crate creation. This is the only instance where the client will pay for shipping. We will ship C.O.D. (Cash on delivery) via UPS.
Please include your phone number with your order so that if necessary, the carrier can contact you.
Damage during shipping
Please inspect your delivery upon arrival. In the unlikely event that your order is damaged during shipping you will receive a full refund or replacement if you provide all of the original packaging for the shipper's inspection.
The refund will be issued by the shipper and not by Kati Bujna Fine Art.
Please note, there are no exceptions to this policy.
No returns - for custom fine art by Kati Bujna
Please note, as all custom fine art and installation art is designed collaboratively with you and follows my Kati Bujna Fine Art - 3 Step process for creating custom fine art, I guarantee complete satisfaction before finalizing personalized art.
Therefore, all sales are final and there are no returns or exchanges.
Returns welcome within 10 days of purchase - for original Series fine art by Kati Bujna
I know that "life happens"...and if for any reason you decide to return your Original Series fine art by Kati Bujna, please follow these terms:
Please let me know by email if you are returning purchased original art.
Please return - in person or by shipping - within 10 days from the original date of delivery to Kati Bujna Fine Art.
Please ensure the returned art arrives in the perfect condition as when originally shipped, delivered or picked up.
Please Include all original packaging.
If originals arrive after 10 days from the date of delivery, you will not be eligible for a credit and you must pay for shipping back to the original delivery address.
There are no exceptions to this policy.
If you have any questions - please contact me at Kati@KatiBujnaFineArt.ca. My goal is to make sure you are ecstatic with your new art!