Shipping and Returns Policy
Currently we accept online orders purchased from these websites
- KatiBujnaFineArt.ca - Prices include the highest quality shipping box. Additional purchase options include: Shipping within Canada and the US, Shipping International, and framing. All prices are in Canadian currency.
- saatchiart.com/kati-bujna - Prices include the cost of shipping and shipping materials.
In person delivery and installations are available for Canadian and US clients – within 200 km of Cambridge, Ontario, Canada. Please read the “FAQs” page for more details on Services and Terms.
Canadian and US clients beyond 200 km and other shipping options include
Original works of art are shipped via UPS Standard service. Once we receive your order, we will confirm shipping timeline by email. You will be able to track your order with the supplied Tracking Order number.
Shipping canvas removed from stretcher bars inside a shipping tube
Shipping unframed, stretched canvas size up to 60" packaged in high quality, UPS approved art box from Uline, with art wrapped in bubble wrap and other protective materials
Shipping framed, will require a custom, wooden crate. We will provide the cost and delivery date and will ship C.O.D. via UPS.
- Shipping is arranged typically within 48 hours of your order. UPS Standard Shipping typically ships within 2-3 days. Your total shipment time can take up 7 to 14 days.
- Once your order is shipped we will email you your tracking number.
- Please include your phone number with your order so that if necessary, the carrier can contact you.
Damage during shipping
- Please inspect your delivery upon arrival. In the unlikely event that your order is damaged during shipping you will receive a full refund or replacement if you provide all of the original packaging for the shipper's inspection.
- The refund will be issued by the shipper and not by Kati Bujna Fine Art.
- Please note, there are no exceptions to this policy.
Custom fine art by Kati Bujna - No returns
Please note, all custom fine art and installation art is specifically designed in collaboration with the client and follows the Kati Bujna Fine Art - 3 Step process for creating custom fine art. Please find details in the FAQs.
Therefore, all sales are final and there are no returns or exchanges.
Original Series fine art by Kati Bujna
- Returns welcome within 7 days of purchase
If for any reason you decide to return your Original Series fine art by Kati Bujna, please follow this policy.
- Please return - in person or by shipping - within 7 days from the original date of delivery to Kati Bujna Fine Art.
- Please ensure the returned art arrives in the perfect condition as when originally shipped, delivered or picked up.
- Please Include all original packaging.
- Please note: If originals arrive after 7 days from the date of delivery, you will not be eligible for a credit and you must pay for shipping back to the original delivery address.
- Please note too, there are no exceptions to this policy.